Catherine Faith T. Libarnes
Jurong West Street 61
Block 649B 07-296
Singapore 642649
Handphone: 83018374
Email address: [email protected]

PERSONAL BACKGROUND

Date of Birth 02 December 1983
Nationality Filipino / Christian
Civil Status Single
Passport Number TT0046048
EDUCATION

College Xavier University
Ateneo de Cagayan
Cagayan de Oro City
Bachelor of Science Major in Psychology
2000 – 2004
Secondary Corpus Christi School
Macasandig, Cagayan de Oro City
1996 – 2000
Elementary Liceo de Cagayan University
Carmen, Cagayan de Oro City
1991 – 1996
SKILLS
• MS WORD, EXCEL, POWERPOINT, ADOBE PHOTOSHOP
• Administer/Interpret Standardized Psychological Test
• Excels in Oral and Written Communication Skills
• Facilitate Seminars
• Counseling
• Interpersonal Skills
• Dealing with international clients
• Photography
• Writing
EMPLOYMENT EXPERIENCE/ TRAINING

• Human Resource Associate – Link2support (January 2007 – February 2008)
• Handles interview with applicants (Initial and Final, Job Fair and Phone Interview)
• Conducts examination for applicants (Technical, English Proficiency and Customer Support)
• Escorts students, teachers and significant visitors inside the office premise for tours.
• Organizes office events.

• Customer Service Representative – Arriba Telecontact (June 2006 – December 2006)
• Deals with Australian clients.
• Promotes and advertise headsets, amplifiers and VOIP to Australian buyers.

• Travel Specialist – Peoplesupport Philippines, Cebu City (November 2004 – April 2006)
• Deals with American clients.
• Tasks include: booking and changing online flight tickets, hotel reservations, vacation packages, attractions and services etc.
• Handles customer complaints regarding reservations.
• Negotiate with hotel managers and airline ticketing officers to ensure customer satisfaction.

• Sales Consultant – Chevrolet Cagayan de Oro City (May 2004 – August 2004)
• Promotes Chevrolet vehicles.
• Answers inquiries of customers.
• Intern Audit Office Staff – Cagayan de Oro Water District (June 2003 – August 2003)
• Intern Counselor – Xavier University Grade School (August 2003– September 2003)
• Social Working at Lumbia, Cagayan de Oro City – XU KKP-SIP (September 2003)
• Volunteer – Namfrel Quickcount (2001)

ORGANIZATIONS
• Xavier University Psychology Society – Member (2000-2004)
• United Arts and Sciences Student Council – Member (2000-2004)
• Ego Publication – Feature Writer (2003-2004)
• Nature Crusader of Philippines Foundation – Member (2002-2004)

WORKSHOPS/SEMINARS ATTENDED
• Internal Soft Skills Training Program – Link2support ( September 2007)
• Celebrate Travel – Expedia Training (January 14, 2006)
• Satisfying Customer Needs – ( March 2005)
• Career and Confidence Seminar (September 23, 2003)
• Second Mindanao-Wide Filipino Psychology Convention (February 22-23, 2003)
• Guidance and Counseling Seminar Workshop (February 2-3, 2003)
• Challenges of Psychology in the Area of Research (June 21, 2003)
• Pre-Internship Orientation Seminar (June 14, 2003)
• Children With Special Needs Seminar – (March 2-3, 2002)
• Speed of Light Photography Workshop – (November 15, 2003)
AWARDS
• Dean’s Lister Second Semester S.Y. 2002-2003
• Article Published in Philippine Daily Inquirer (April 2004)
• Third Prize Winner /Crusader On-the-Spot Essay Writing Contest (2002)
Theme: “Becoming More Amidst A Culture of Mediocrity”
• First Prize Winner / Sociology On-the-Spot Essay Writing Contest (2001)

CHARACTER REFERENCE



• Maria Leorupee V. Raagas, M.A.
Chairperson
Department of Psychology and Guidance
Xavier University, Ateneo de Cagayan
+639189190356
• Vanessa Jane Abad
Team Supervisor
Peoplesupport Philippines
Cebu City
+639228852223
• Ma. Lorena Caperig
Supervisor, Human Resource Department
Link2support
Pueblo de Oro IT Park
Cagayan de Oro City
+63919273983
• Marc Lester Yu
Organizational Development Analyst
Human Resource Department
Pueblo de Oro IT Park
Cagayan de Oro City
+639177064747
• Engineer Eleno P. Odal
Coating QC Inspector
PROSAFE Production Services Pte.Ltd
Ningaloo Vision FPSO Project
1 International Business Park
#10-01, The Synergy
Singapore 609917
Handphone: 82475371