I first opened a salon in 1992 in Brighton. I’d worked my way through the ranks and eventually decided to go it alone. Ten years later I’d had a measure of success, but I knew I was being held back. It was then I decided to build Salon Advantage.
My advantage – Salon Advantage’s advantage if you like – is that I’ve been there. By and large there isn’t a situation, pressure or challenge I’ve not wrestled with myself. I knew then, and know now, that the majority of salons operate 4-7 staff and the boss – you – tends to be the main income generator. Because of this, time to motivate others, maintain stock, market to clients and manage the team is hard to find.