CRYSTAL D. BONTRAGER
120 W. Sycamore Street
Elkhart, IN 46516
Phone: 574-575-9012
Alt Phone: 574-293-2735
[email protected]

Objective
To obtain a position with an established, stable organization that allows me to use
my knowledge and experience, and offers great potential for growth and advancement.

Ability Summary
• Excellent written and verbal communication skills
• Strong multi-tasking, time-management, and problem-solving skills
• Strong work ethic, dependable, self-motivated
• Self-confident, outgoing, easy to get along with
• Microsoft Word, Excel, PowerPoint, and Windows
• Typing 70 wpm
• Proficient Medical Terminology
• Some Spanish

Employment History
Substitute Teacher
08/2008 - 05/2010           Elkhart Community Schools               Elkhart, IN
• Filled in for absent teachers throughout school system when needed.
• Directed the learning experiences of students in both curricular and extracurricular activities.
• Introduced and presented learning material and provided guidance to students in order to      promote proper educational development, etc.

Evening Manager
04/2005 - 01/2007                    Malcom's Pub                              Elkhart, IN
• Waited on customers, handled all cash and credit card transactions.
• Monitored actions of staff and customers to be sure safety standards and liquor laws were implemented and maintained.
• Balanced cash register, made sure all closing duties were done, closed and secured building, etc.

E.D. Registration Secretary
04/2001 - 02/2003                   Elkhart General Hospital                                Elkhart, IN
• Obtained necessary information for patient registration and started chart.
• Transcribed doctors orders and entered into computer, paged on-call physicians and departments when necessary.
• Answered incoming calls and questions, made sure all forms were stocked, greeted visitors at nurses' station, etc.

Education
Ivy Tech State College                              South Bend, IN
-Medical Assisting Major
-Attended for four semesters, but did not receive a degree.

Indiana University                                     South Bend, IN
-Nursing Major
-Attended for two semesters, but did not receive a degree.

Mesa High School                                  Mesa, AZ
-Received high school diploma May 25, 1995
-Graduated on high honor roll in top ten percent of graduating class.